Terms of service

Effective Date: June 7, 2025

This website is operated by the Saskatchewan Institute for Medical Simulation (SIMS). Throughout the site, the terms “we”, “us” and “our” refer to SIMS. SIMS offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms”), including those additional terms and conditions and policies referenced herein or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

  1. Eligibility and Accounts

    You must be a Canadian resident and the age of majority to purchase or register. You agree to provide accurate account information and keep it updated.

  2. Course Registration and Products

    We sell both physical products and simulation training courses. All sales are subject to availability and confirmed upon payment.

  3. Cancellations and Refunds

    To cancel a course, provide at least 7 days’ notice for a refund minus an admin fee. No refunds within 7 days. You may reschedule once within 6 months if you notify us at least 7 days before your course date. Emergency exceptions are case-by-case. SIMS may cancel courses due to unforeseen issues. We are not responsible for any travel or other costs due to cancellation.

  4. Communications

    By registering, you agree to receive appointment and course emails.

  5. General Conditions

    We may refuse service for any reason. You agree not to duplicate, sell, exploit, or misuse our content or services.

  6. Prices and Service Changes

    Prices can change without notice. We may discontinue any product or service without notice.

  7. Billing Accuracy

    We may refuse or cancel any order. You agree to provide current, complete, and accurate billing and account info.

  8. Third-Party Tools and Links

    We are not responsible for third-party tools, links, or their content. Use them at your own risk.

  9. Comments and Submissions

    Anything you send to us (ideas, feedback, etc.) can be used by us without compensation. Don’t send unlawful or offensive content.

  10. Personal Information

    Personal info submitted is governed by our Privacy Policy.

  11. Errors and Omissions

    We may correct any site or pricing errors at any time without notice.

  12. Prohibited Uses

    You agree not to use the site for unlawful purposes or to violate any laws or harm others.

  13. Disclaimer and Liability

    We do not guarantee uninterrupted or error-free service. You use our services at your own risk. SIMS is not liable for damages resulting from service use.

  14. Indemnification

    You agree to indemnify SIMS from any claims arising from your breach of these Terms.

  15. Severability

    If part of these Terms is found unlawful, the rest remains enforceable.

  16. Termination

    We may terminate your access if you breach these Terms.

  17. Entire Agreement

    These Terms and any policies posted on the site make up the entire agreement between you and us.

  18. Governing Law

    These Terms are governed by the laws of Saskatchewan and Canada.

  19. Contact Information

    For questions:
    Email: info@sksims.ca
    Phone: 306-343-7467